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Therian client not loading

Posted: Wed 15 Mar 2017, 03:07
by infael
All I'm getting is a solid white window with "Therian Saga" in the top left corner, even after a reboot. Worked a few hours ago. Anyone else seeing this?

Re: Therian client not loading

Posted: Wed 15 Mar 2017, 13:02
by Falkarma
Hi,

Are you one of the tester of the Steam launcher? I don't remember everyone, just want to know if there could be a conflit there.

If not, that's weird. Are you able to give us a screenshot?

Thanks

Re: Therian client not loading

Posted: Wed 15 Mar 2017, 23:45
by infael
I'm not a tester.
therian.png
therian.png (8.79 KiB) Viewed 8019 times

Re: Therian client not loading

Posted: Thu 16 Mar 2017, 00:32
by Falkarma
Can't argue with the fact that it's white.

I would try first to uninstall and reinstall the game. So far we received no report of similar behaviour from other players.

Bests,
François

Re: Therian client not loading

Posted: Thu 16 Mar 2017, 00:43
by infael
Internet Explorer just failed. Will try the uninstall.

Re: Therian client not loading

Posted: Thu 16 Mar 2017, 00:51
by infael
I uninstalled and reinstalled and got the same white window.

Re: Therian client not loading

Posted: Thu 16 Mar 2017, 01:55
by Falkarma
Did you uninstall Silverlight too?

Its kind of weird, we did not do any update or server change in the last few days. Everything runs normally on your PC?

Re: Therian client not loading

Posted: Thu 16 Mar 2017, 02:21
by infael
I just uninstalled and reinstalled Silverlight before I saw your post. :) I'm in.

I will remember to do that first, before posting.

Re: Therian client not loading

Posted: Thu 16 Mar 2017, 02:25
by Falkarma
Nice, welcome back.