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Help me

Posted: Sat 09 Dec 2017, 12:00
by kurpot
Dear administration I will be grateful in your help. My hero hovered in the game when moving from his site to the guild building, now I can not enter the game.

Re: Help me

Posted: Sat 09 Dec 2017, 12:42
by Céline
Hello,

Can you check if the following ports are open: 80 943 4510 ?
Sometimes modem/box or softwares (firewall, antivirus and other "security" softwares) lock them of block the game or Silverlight.

If you play at school, work or with a public connexion, ports "to play" are generally blocked. If you know the network admin, you can ask him to open them.

Re: Help me

Posted: Sat 09 Dec 2017, 13:00
by kurpot
Thank you for your attention, I really entered. And I apologize for the trouble.

Re: Help me

Posted: Sat 09 Dec 2017, 13:22
by Céline
No problem.
I'm glad to know that the problem is solved