Mail to the wrong person

Irianelle
Défricheur
Posts: 8
Joined: Tue 02 May 2017, 06:27
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Mail to the wrong person

Postby Irianelle » Wed 07 Nov 2018, 16:20

I managed to send the mail with materials to the wrong person. Is there a way to get it back? I dont know whether the recipient is active or not.

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Céline
Mystique
Posts: 1777
Joined: Fri 20 Nov 2015, 20:42
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Re: Mail to the wrong person

Postby Céline » Wed 07 Nov 2018, 17:18

Hello,

the first thing to do is to send him another mail and ask your material back.
And you can send us a mail to support@virtys.com with the name+server of your character, the name of the other character, and when it happened.
If it's an unactive character, I'll send you the mail back. If it's an active one, I'll contact him.
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~Contact : support@virtys.com~


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