No crowns after buying ...

NoName
Bourlingueur
Posts: 64
Joined: Mon 18 Jan 2016, 10:23
Realm: -

No crowns after buying ...

Postby NoName » Mon 18 Jan 2016, 10:34

This morning I bought a crown and has so far not got !!


What is going on ?

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Ectorr
Emperator
Posts: 77
Joined: Wed 06 Jan 2016, 05:33
Realm: Fauconnia

Re: No crowns after buying ...

Postby Ectorr » Mon 18 Jan 2016, 10:48

Probably u got ur crowns, but have to redeem them in game. At in game screen press Shop button -> Blue Crowns, and there u will see the redeem option.
Image

NoName
Bourlingueur
Posts: 64
Joined: Mon 18 Jan 2016, 10:23
Realm: -

Re: No crowns after buying ...

Postby NoName » Mon 18 Jan 2016, 10:58

Image


"At in game screen press Shop button -> Blue Crowns, and there u will see the redeem option."

In a place about which you write, I do not have this option


Image


Poczekaj = wait

NoName
Bourlingueur
Posts: 64
Joined: Mon 18 Jan 2016, 10:23
Realm: -

Re: No crowns after buying ...

Postby NoName » Mon 18 Jan 2016, 12:08

Someone can help me ??

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Falkarma
Bâtisseur
Posts: 474
Joined: Fri 20 Nov 2015, 20:48
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Re: No crowns after buying ...

Postby Falkarma » Mon 18 Jan 2016, 12:34

Send us an email to support@virtys.zendesk.com with your username and email and we'll confirm, but we had case where paypal have a problem with the transaction and do no notifiy us, so the trasaction does not occur, but our game does not know.

We'll continue this discution in private as I will need personnal information to check that out.
Therian Saga

NoName
Bourlingueur
Posts: 64
Joined: Mon 18 Jan 2016, 10:23
Realm: -

Re: No crowns after buying ...

Postby NoName » Mon 18 Jan 2016, 13:16

I sent and waiting for news :( ...


The transaction took money from my account :(


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