Is Therian down?

infael
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Is Therian down?

Postby infael » Tue 27 Jun 2017, 23:09

I cannot login at all, even after reboot. Worked fine a few hours ago.

OlafvanderKart
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Re: Is Therian down?

Postby OlafvanderKart » Tue 27 Jun 2017, 23:30

The two characters who have been online for a while seem to be still playable.
I cannot log on a new character, however. No message, but the initial black screen never goes away, although the "working" bar symbol is moving.

<aded> When the launcher hangs, it is using 56K of memory, instead of the 275K used by the other two clients.

swann88
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Re: Is Therian down?

Postby swann88 » Tue 27 Jun 2017, 23:39

at least its not asking for bitcoin :)

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Céline
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Re: Is Therian down?

Postby Céline » Wed 28 Jun 2017, 00:06

Strange. For me it's ok.
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swann88
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Re: Is Therian down?

Postby swann88 » Wed 28 Jun 2017, 00:14

nope no client no web access

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Falkarma
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Re: Is Therian down?

Postby Falkarma » Wed 28 Jun 2017, 00:16

Hi,

We are looking into it.

Falk
Therian Saga

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Céline
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Re: Is Therian down?

Postby Céline » Wed 28 Jun 2017, 00:17

I have no problem (tested all servers, playing with the Client). Strange, really.

Do you play by browser or web ?
What's your Internet provider ?
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swann88
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Re: Is Therian down?

Postby swann88 » Wed 28 Jun 2017, 00:21

normally by client
but tried the web with ie and chrome

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Falkarma
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Re: Is Therian down?

Postby Falkarma » Wed 28 Jun 2017, 00:27

Hi,

There was a problem with the DNS entry for play.theriansaga.com, situation should be back to normal when the DNS is distributed around the globe.

Falk
Therian Saga

swann88
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Re: Is Therian down?

Postby swann88 » Wed 28 Jun 2017, 00:31

yup works now
thanks

infael
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Re: Is Therian down?

Postby infael » Wed 28 Jun 2017, 01:22

Works for me now, too.

Can you please explain " when DNS is distributed around the world"?

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Céline
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Re: Is Therian down?

Postby Céline » Wed 28 Jun 2017, 06:53

The information about the new IP linked to play.theriansaga.com has to reach each DNS server.
It can often take a more time than a few seconds/minutes like it does this night (it was night for me ^^).
Image
Source : http://computer.howstuffworks.com/dns.htm
In this case, [2] or [3]: the answer can be "It maps to this IP adress: xxx.xx.xx.xxx", but they have only the old IP in cache, not the new one... your computeur goes to the old one and find nothing.

More informations : https://en.wikipedia.org/wiki/Domain_Name_System
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infael
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Re: Is Therian down?

Postby infael » Fri 30 Jun 2017, 01:40

Gotcha. Didn't know Therian had a different IP.

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Falkarma
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Re: Is Therian down?

Postby Falkarma » Fri 30 Jun 2017, 01:50

Stop scaring me by bringing this post on top of the news list :-P

That kind of title activate the panic mode. Ahah.
Therian Saga

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NightCroucher
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Re: Is Therian down?

Postby NightCroucher » Fri 30 Jun 2017, 06:35

So thats where we need to post to summon you :)
Other places dont show same properties...


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