Support Mail Problem?

[SonyaBlade]

Is the support e-mail system active?
I get automatic answer with blank support text.
mfg sonya

[Céline]

Hello,

If you received something like this a few seconds or minutes after sending your e-mail, it's normal.

Screenshot_9.jpg (22.35 KiB) Viewed 4823 times

It's just a way for you to be sure we've got your e-mail. And that we will read it and give you an answer as soon as we can.

[SonyaBlade]

Thank you Celine for the quick answer,
the text is very confusing in addition to the blank text

[Céline]

Will ask Falk if it's possible to modify the auto-answer.
The text between ## is weird ! (better nothing than that !)