cannot login via firefox

bruisedknee
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cannot login via firefox

Postby bruisedknee » Mon 29 Feb 2016, 12:55

like some of the french players, i cannot login using Firefox

"Cannot find the HVData contract definition for this TypeID:

then a set of hexadecimal numbers

then "Make sure to register the assembly/type containing this definition>"

i can't be the only 'murican with this problem, can i

bruisedknee
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Realm: Fauconnia

Re: cannot login via firefox

Postby bruisedknee » Mon 29 Feb 2016, 12:59

nvm, searched around forums, cleared caches are some ppl advised, working now

*pats self on back

jeffgmail
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Re: cannot login via firefox

Postby jeffgmail » Mon 29 Feb 2016, 14:20

Clearing the cache let me login but the client will only run for 20 seconds and the Loading icon never disappears then the client closes.
Same behaviour in firefox and the windows client so I assume this is a silverlight wide problem. My character is stuck in Hawkoria so something new there is not playing nicely with silverlight.

jeffgmail
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Re: cannot login via firefox

Postby jeffgmail » Mon 29 Feb 2016, 14:31

Looked in the windows event logs and it is getting an error trying to load an older version of silverlight.
I will try removing silverlight and let the client install the verison it wants.

jeffgmail
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Re: cannot login via firefox

Postby jeffgmail » Mon 29 Feb 2016, 14:38

Same issue using version of silverlight client installs.
Login to game, getting Please wait... and hour glass icon, then 10-20 seconds later the client crashes.


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