Cant connect without using opendns

[Skyrr]

There is somekind of ban active on latin america ips? I have been playing for a while but since yesterday (05/23/17) i couldnt play anymore via the client or mozilla browser.

[Céline]

Hello,

We do nothing with IP. And your account is not "lock"

What do you mean with "couldnt play"? connexion on your account? on the game ? on the server ? silverlight doesn't work?
Have you try the client ? another browser?
Do you try from school/hostel/work (they generally lock ports 80, 943 and 4510 and they are request to play)?
Have you check your firewall and antivirus?

[Skyrr]

Sry for the delay, i used to play at home (usual isp) and at work with my 3g mobile conection without problems until
may 24th, since then I have tried the downloable client which i usually use(it gets stuck at the first loading screen) and IE (repots a dns error)
Also when i try to download the client again in any browser, it shows a DNS error too.
Tried in a friends house, had the same problem, thats why im wondering if its a server side thing or some sort of country isp problem.
Im able to play using open DNS

[Céline]

Hello,

Are you playing from Argentina with Fibertel ?
If yes, you can find a solution here (same moment, same problem, ES langage) :
viewtopic.php?p=21002#p21002

[Skyrr]

yes, but it seems my mobile conection (which is not fibertel) is affected too, anyways thanks, opendns or google dns will work , you can close the topic now

[Céline]

Your mobile connexion probably use fibretel, or there is maybe another provider that did the same "changes" :/

Happy to know you find a solution