I can't access

User avatar
GioCatta
Traducteur
Posts: 27
Joined: Mon 18 Jan 2016, 17:19
Realm: Maliken

I can't access

Postby GioCatta » Tue 30 May 2017, 06:51

I'm playing italian server, but i can't access this morning

User avatar
Céline
Mystique
Posts: 2286
Joined: Fri 20 Nov 2015, 20:42
Realm: -

Re: I can't access

Postby Céline » Tue 30 May 2017, 07:25

Hello,

What do you mean by "can't access" ? Login in the website, starting the Client, connecting in the Client, choose a character ?
Do you play by browser or with the client ?

As you can see, the server is OK
Screenshot_1.jpg
Screenshot_1.jpg (42.49 KiB) Viewed 6419 times
---
~Contact : support@virtys.com~

Kue
Défricheur
Posts: 1
Joined: Wed 28 Jun 2017, 12:15
Realm: Fauconnia

I can't access anything other than home page

Postby Kue » Wed 28 Jun 2017, 12:33

My client starts. Plays the song one time. then waits.
I enter log in information and try logging in.
Then it just turn off and goes away - never logging in.
My latest attempt just now; results in a black screen and the bar moving.
I go online and the home page comes up. I think its a saved version tho.
touch any link and I get a 404 error - service not available.
I have tried reinstalling with the last install program I downloaded a few months ago.
No luck there either.
Just wondering whats going on.
Thank you for your attention to this matter.
Kue

User avatar
Céline
Mystique
Posts: 2286
Joined: Fri 20 Nov 2015, 20:42
Realm: -

Re: I can't access

Postby Céline » Wed 28 Jun 2017, 12:53

It's the Game update ;)

More informations : viewtopic.php?f=61&t=3018
Update schedule : https://www.worldtimebuddy.com/event?li ... a73d82f588
---
~Contact : support@virtys.com~

Tam-Hoka
Citoyen
Posts: 11
Joined: Fri 15 Jan 2016, 12:46
Realm: Filgar

Re: I can't access

Postby Tam-Hoka » Wed 28 Jun 2017, 13:01

Have the same problem, server not found

User avatar
Céline
Mystique
Posts: 2286
Joined: Fri 20 Nov 2015, 20:42
Realm: -

Re: I can't access

Postby Céline » Wed 28 Jun 2017, 13:03

Informations just before your message ;)
---
~Contact : support@virtys.com~


Return to “Support and bugs reports”

Who is online

Users browsing this forum: No registered users and 3 guests