Therian Saga

fighting in ice lab this morning
get domaine ingot
next fight get 3 domaine ingots
they don't stack with the 1 ingot
remove the ingots I have in profession chest
they stack with the 3 ingots
deposit the single ingot - profession chest shows 0 ingots

a few fights later
happens again with blueroc ingots
1 won't stack and vanishes when I deposit it

logged out and cleared cache
but both ingots are gone

I wouldn't bother submitting a ticket, they will chalk it up to user error. So guess your just unlucky, or lucky you only lost a few ingots but still. I hope this bug doesn't keep interfering with your farming.

When the problem is on our side, we correct the problem. We did it countless of times. However, when the problem is on the user side we say it. If the user is not happy, he can try to explain to us, in another way. We might have misunderstood something, we are humans. So for this problem I suggest you send us a ticket and we will check it. You absolutely have nothing to lo lose.

Laerities/Volund wrote:I wouldn't bother submitting a ticket, they will chalk it up to user error. So guess your just unlucky, or lucky you only lost a few ingots but still. I hope this bug doesn't keep interfering with your farming.

I apologize for my remark, I was upset about a current Therian Bug I was experiencing. Thank you for your help CloudDigger.

its happening again today and I have sent a screen shot

Hello,

you cleared the cache, did you clear SL memory ? *
It looks like a "display bug" (not sure it's the right terms in English) of SL : he finds some old things in "Local", some new things in the server, and doesn't know what to do with such contradictory information (in DB you have 1x 25ingots)

I assigned your ticket to someone that can look further than me but he doesn't connect to support each day (and for sure not in the week-end).




* right clic in game -> Silverlight -> last tab (memory) -> clear all -> relaunch the game
Do it regularly to avoid some display bugs (and after-fighting-display-bug, calculation for trip ("too far"), ...).