Hello
on 9/10 at 00.10 I received 4 articles by post, specifically:
35 small raw morganite
35 small rough turquoise
28 small raw onyx
1 eliandel jewelry pincer 42
I clicked on the various figures to collect the items, but they never entered my backpack and disappeared from the mail.
They have not even returned to the sender
Is it possible to recover them in any way?
sorry for the double message (also on Italian forum)
thanks for the help
lost materials
Re: lost materials
Did you try logging out and logging back in? Rarely, mailed items seem to disappear, but when you log back in there are there.
If that does not work, contact support: support@virtys.com
HTH
If that does not work, contact support: support@virtys.com
HTH
Gentlemen! You can't fight in here!! This is the War Room!
Re: lost materials
Hello
Before relaunch the game, it's better to clear cache (if you play by browser) and Silverlight memory : right clic in game, clic Silverlight, last tab, "clear all". It forces SL to load "fresh" information directly from the server.
Sometimes items go back to the sender. Not in mail, but in the bags.
Before relaunch the game, it's better to clear cache (if you play by browser) and Silverlight memory : right clic in game, clic Silverlight, last tab, "clear all". It forces SL to load "fresh" information directly from the server.
Sometimes items go back to the sender. Not in mail, but in the bags.
---
~Contact : support@virtys.com~
Re: lost materials
thanks guys for the answers.
I cleaned the case but it did not help.
I try to write an email to support
we hope well!
bye
I cleaned the case but it did not help.
I try to write an email to support
we hope well!
bye
Re: lost materials
Beatuss wrote: I try to write an email to support
Mail received and answered
---
~Contact : support@virtys.com~
Re: lost materials
thank uuuuuuuuuuuuuu
very fast & very efficient
<3
very fast & very efficient
<3
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