Hello.
I played Therians Saga in 2015 on Nicolas server. A week ago started at Loucantar server. I delete my old character at Nicolas and create a new one at Loucantar. But none of my acc upgrades were transfered to Loucantar. Premium status didnt transfers too.
What i do wrong and how i can transfer my upgrades? Thx
Account upgrades didnt transfered to another server
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- Défricheur
- Posts: 5
- Joined: Sun 07 Apr 2019, 07:16
- Realm: Nostria
Re: Account upgrades didnt transfered to another server
Hello,
Please send us a mail : support@virtys.com
We need the name of your characters (the one deleted and the new one) and server.
Please send us a mail : support@virtys.com
We need the name of your characters (the one deleted and the new one) and server.
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~Contact : support@virtys.com~
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- Défricheur
- Posts: 5
- Joined: Sun 07 Apr 2019, 07:16
- Realm: Nostria
Re: Account upgrades didnt transfered to another server
Msg not received =/
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~Contact : support@virtys.com~
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- Défricheur
- Posts: 5
- Joined: Sun 07 Apr 2019, 07:16
- Realm: Nostria
Re: Account upgrades didnt transfered to another server
send already 3 letters to support@virtys.com.
Maybe send you data to pm?
Maybe send you data to pm?
Re: Account upgrades didnt transfered to another server
Nothing =/
Seems we have a problem with support (I sent a mail to support a few minutes ago and I can't see it). We're working on it.
(about your account, I found nothing about a premium, checked your accounts and characters on different databases... )
Seems we have a problem with support (I sent a mail to support a few minutes ago and I can't see it). We're working on it.
(about your account, I found nothing about a premium, checked your accounts and characters on different databases... )
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~Contact : support@virtys.com~
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- Défricheur
- Posts: 5
- Joined: Sun 07 Apr 2019, 07:16
- Realm: Nostria
Re: Account upgrades didnt transfered to another server
Thats strange. Thx for help anyway
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