Can't connect to game

Ambrielle
Emperator
Posts: 70
Joined: Fri 15 Jan 2016, 12:55
Realm: Fauconnia

Can't connect to game

Postby Ambrielle » Wed 26 Jun 2019, 07:58

This has been mentioned by me and others on Discord, but putting it here too for people that don't use that. On the homepage I can log in to my accounts, but when pressing 'play' it does not make it to the character / server select page and bounces back to the theriansaga.com homepage.

Happens for all account types. I have one each of FB and google accounts and two TS accounts, none of which can get in. I only play on Lanfar.

Cyber
Défricheur
Posts: 3
Joined: Thu 05 Jan 2017, 21:18
Realm: Maliken

Re: Can't connect to game

Postby Cyber » Wed 26 Jun 2019, 08:00

same

Kelen2
Défricheur
Posts: 8
Joined: Sun 28 Apr 2019, 09:07
Realm: Fauconnia

Re: Can't connect to game

Postby Kelen2 » Wed 26 Jun 2019, 08:44

Getting this on the desktop client as well, click 'Log In' and after a few seconds it just crashes to desktop, no error message.

Kerdo
Bâtisseur
Posts: 107
Joined: Wed 06 Jan 2016, 11:24
Realm: Agonedus

Re: Can't connect to game

Postby Kerdo » Wed 26 Jun 2019, 08:57

Same problems on Fr server (Fauconnia). We have to wait they wake up in Canada now ;)

Ciapka
Défricheur
Posts: 3
Joined: Wed 26 Jun 2019, 09:02
Realm: -

Re: Can't connect to game

Postby Ciapka » Wed 26 Jun 2019, 09:09

I have the same / or bigger problem.

1. I've bought 200 coins, and I was disconnected.
2. Of course I can't connect the game.
3. I don't see any contact to Therian Saga admins.
4. I can't login to forum normal way, couse my server is no disclosed in change bar (Filgar)

Donik
Citoyen
Posts: 31
Joined: Fri 22 Sep 2017, 17:36
Realm: -

Re: Can't connect to game

Postby Donik » Wed 26 Jun 2019, 09:18

#MeToo :D - Polish serwer!

Ciapka
Défricheur
Posts: 3
Joined: Wed 26 Jun 2019, 09:02
Realm: -

Re: Can't connect to game

Postby Ciapka » Wed 26 Jun 2019, 09:28

I think there'll be no answer next 3 days...

champ
Défricheur
Posts: 5
Joined: Tue 04 Jun 2019, 09:44
Realm: Hipporiel

Re: Can't connect to game

Postby champ » Wed 26 Jun 2019, 10:09

same

Kerdo
Bâtisseur
Posts: 107
Joined: Wed 06 Jan 2016, 11:24
Realm: Agonedus

Re: Can't connect to game

Postby Kerdo » Wed 26 Jun 2019, 11:13

Ciapka wrote:I think there'll be no answer next 3 days...


You lose: https://forum.theriansaga.com/viewtopic ... 294#p37294

User avatar
Céline
Mystique
Posts: 2286
Joined: Fri 20 Nov 2015, 20:42
Realm: -

Re: Can't connect to game

Postby Céline » Wed 26 Jun 2019, 17:01

Ciapka wrote:3. I don't see any contact to Therian Saga admins.


1. Read the TherianBlog (https://forum.theriansaga.com/viewforum.php?f=61)
2. Mail to support@virtys.com
3. Tchat on Discord (https://discordapp.com/invite/nu64e4Y)
4. Private message on the Forum

And no, we never keep the silence during 3 days when servers are down ;)
---
~Contact : support@virtys.com~


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