1 character selection page loding 0k
2 but after i cannot acces any of my characters Why ?? again ???
Eigter by client and firefox or eksplorer
It is happening again and again, its not nice to read "acces denied " or "login failed" to your characters
approximetly one week ago was the same problem when i'm using mobile connectin like now.
it will be nice to know reason !!
Regards
Log on fail on alternative characters
Re: Log on fail on alternative characters
Hello,
If you use a mobile connection (or free wifi, school/business connection,...), ports using to connect you on the server are probably blocked. If you know who's the responsible of the connexion, you can ask him to open ports 80, 943 and 4510.
If you use a mobile connection (or free wifi, school/business connection,...), ports using to connect you on the server are probably blocked. If you know who's the responsible of the connexion, you can ask him to open ports 80, 943 and 4510.
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~Contact : support@virtys.com~
Re: Log on fail on alternative characters
not this reason it is mobie hsdpa connection not WIFI or others.
normaly it works, orso today it was working around 7:0am - 8:00 am Poland time
I encoutered this problem agin and if browser info is " acces denied" and loging to main page than??
other ppages i can surf normaly but Therian not realy
normaly it works, orso today it was working around 7:0am - 8:00 am Poland time
I encoutered this problem agin and if browser info is " acces denied" and loging to main page than??
other ppages i can surf normaly but Therian not realy
Re: Log on fail on alternative characters
Hello
Has said : the connection to the servers (Fiergrue, Wojtek, Hipporiel etc) uses specific ports (80, 943, 4510). If they are not open, you can connect you and visit the website, and connect your account in game, but you can't choose a character and have a message saying "acces denied" (sometimes the Client just closed).
That ports are generaly not open on public wi-fi (wifree, hotspot, homespot...), mobile connexion, at school, at work, etc. It's not an option from your computer, but it's managed by the network manager (basically, the one who has the power on the modem / local network).
If you are at home, you can manage it : modem option, local network, windows firewall,.. (it depend on your computer, OS, softwares, connexion, provider,...).
Has said : the connection to the servers (Fiergrue, Wojtek, Hipporiel etc) uses specific ports (80, 943, 4510). If they are not open, you can connect you and visit the website, and connect your account in game, but you can't choose a character and have a message saying "acces denied" (sometimes the Client just closed).
That ports are generaly not open on public wi-fi (wifree, hotspot, homespot...), mobile connexion, at school, at work, etc. It's not an option from your computer, but it's managed by the network manager (basically, the one who has the power on the modem / local network).
If you are at home, you can manage it : modem option, local network, windows firewall,.. (it depend on your computer, OS, softwares, connexion, provider,...).
---
~Contact : support@virtys.com~
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