Polish server is not working.
Re: Polish server is not working.
It's down again
Re: Polish server is not working.
This is BIG JOKE this time, its same situation? AGAIN?
Re: Polish server is not working.
I hope they will fix it soon.
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- Défricheur
- Posts: 6
- Joined: Fri 12 Feb 2016, 09:27
- Realm: Hipporiel
Re: Polish server is not working.
This is not a joke server offline AGAIN
Re: Polish server is not working.
Have you contacted suppor via Mail? -> Not sure, when they will come on Forum today.
Re: Polish server is not working.
mail already sent
Re: Polish server is not working.
bad thing happen again this is shame
Re: Polish server is not working.
fuck you virtys... I do not buy the songs of the second time in a week is a hardware fault...
Re: Polish server is not working.
2x times back 2 back in week rack problem? ... yeah sure.. This time treat us better and at last give us Lamden infusion/
Tonic biscuit as refund.
Tonic biscuit as refund.
Re: Polish server is not working.
Ticket has been opened to our dedicated server provider.
This is the second time in 2 weeks, they will have the change the mother board I think and it may take few hours. Will keep your updated.
Again, sorry for the inconvenience.
This is the second time in 2 weeks, they will have the change the mother board I think and it may take few hours. Will keep your updated.
Again, sorry for the inconvenience.
Re: Polish server is not working.
yeah sure... again our server, again at the same times and then you have players in the ass ...
Re: Polish server is not working.
This is happening again after update, so maybe next time you guys finish update/maintaince check if all servers are working. It'll save you some time and players won't complain on forum
... Open your Eyes ...
Re: Polish server is not working.
ReyWargen wrote:yeah sure... again our server, again at the same times and then you have players in the ass ...
Please refrain from using that sort of language (your previous post too) or I'm just going to lock you.
We have no control over the hardware and our provider is checking it right now.
The memory was the issue last time but it looks like the motherboard is actually damaged and without running a full diagnostic (12 to 24 hours) they could not detect it.
Again, we are sorry for the inconvenience and I understand your frustration. Me and the hardware provider are doing our best to fix this as soon as possible...
Re: Polish server is not working.
Emerald wrote:This is happening again after update, so maybe next time you guys finish update/maintaince check if all servers are working. It'll save you some time and players won't complain on forum
This is an hardware issue. The update has nothing to do with the problem unfortunatly
Our provider did some diagnostic last time and changed one memory unit but it looks like the problem is coming back so they are going to check the motherboard this time.
In the mean time I'm looking to start a new machine for backup.
Will keep you informed
Re: Polish server is not working.
Ishael wrote:Emerald wrote:This is happening again after update, so maybe next time you guys finish update/maintaince check if all servers are working. It'll save you some time and players won't complain on forum
This is an hardware issue. The update has nothing to do with the problem unfortunatly
Our provider did some diagnostic last time and changed one memory unit but it looks like the problem is coming back so they are going to check the motherboard this time.
In the mean time I'm looking to start a new machine for backup.
Will keep you informed
I just hope they get it back up and running ASAP ^^
... Open your Eyes ...
Re: Polish server is not working.
Also, we are going to give you some infusion to make up with the down time.
I will add several infusion (will depend of the total down time including 2 weeks ago) to all account with at least one active character on Hypporiel (created before today)
I will add several infusion (will depend of the total down time including 2 weeks ago) to all account with at least one active character on Hypporiel (created before today)
Re: Polish server is not working.
Ishael wrote:Also, we are going to give you some infusion to make up with the down time.
I will add several infusion (will depend of the total down time including 2 weeks ago) to all account with at least one active character on Hypporiel (created before today)
U said later "today or tomorrow" ...
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